It's been quoted that bad apples ruin attitudes. I agree with that, but I would also bring into question the environment first and foremost. We all know them, that guy, the employee who never seems to be having a good day, the obnoxious never relenting negative Nancy who no matter the job always finds something to complain about. Their performance may be otherwise perfectly fine-no disciplinary action, no no call no shows, not ever tardy. Still- they just seem to rub everyo

With today’s post I’d like to ask some questions. As the business owner or manager how do you see your role? What percentage of your tasks are housekeeping (scheduling, HR, payroll)? What percentage of your time are you hands on in the business doing the nitty gritty? I’d like you to seriously think about it. If you were to write a job description for yourself what would it entail? Are you just the catch all or have you seriously worked to delegate responsibilities out? I off